Security Operations
A SOC built for enterprise IT watches the wrong things in an OT environment, or watches the right things through the wrong lens. This is SOC design built around what a converged environment actually generates.
OT doesn't generate the same signal an IT SOC is tuned to read
A cyber security operations center is the standing function that watches for, triages, and escalates the events that threat hunting and incident response plan for in the abstract. Its effectiveness depends entirely on whether it's built for the environment it's actually watching, and most commercial SOC tooling and analyst training are built around IT traffic patterns, not the comparatively quiet, highly regular traffic of an operational technology network.
GSS designs and can operate cyber SOC capability specifically for converged IT/OT environments, with use cases and detection logic tuned to what abnormal actually looks like in control-system traffic, escalation paths that route an OT-relevant event to someone who understands its operational consequence, and staffing built around the environment rather than a generic analyst rotation.
This is a distinct capability from remote physical security operations (camera monitoring, alarm response, and access control oversight), which GSS also designs and can run under the Technology family. The two are complementary and are frequently stood up together, but a cyber SOC and a physical security operations center answer different questions and are built differently.
- 01
Environment Assessment
IT and OT network architecture, data sources, and existing tooling inventoried.
- 02
Use Case Development
Detection logic built around what abnormal actually looks like in this environment, not a generic ruleset.
- 03
SOC Design
Staffing model, escalation paths, and tooling architecture defined for converged monitoring.
- 04
Integration
Data sources, alerting, and response workflows connected into a working operational picture.
- 05
Operation
Ongoing monitoring, triage, and escalation, staffed and operated to the design.
- 06
Continuous Tuning
Use cases refined as the environment, threat landscape, and false-positive rate demand.